CONTACT CENTRE OPERATOR 2020
- Keyboarding
- Introduction to Computers
- Word-processing
- Telephone Communications Skills
- Office Practice
- Call Centre Telephone Sales
- Call Centre Equipment & Technology
- Spreadsheets
- Electronic Mail
Related Courses
Admin Clerk
Covers essential office procedures, computer applications, and communication skills to equip students with the knowledge and abilities needed for administrative support positions
Data Capturer
Graduates of this program develop skills in data processing, spreadsheet management, and quality control to support administrative and clerical roles in various organizations.