CONTACT CENTRE OPERATOR 2020
- Keyboarding
- Introduction to Computers
- Word-processing
- Telephone Communications Skills
- Office Practice
- Call Centre Telephone Sales
- Call Centre Equipment & Technology
- Spreadsheets
- Electronic Mail
Related Courses
Mechanical Engineering N2
Students in this field learn principles of mechanics, thermodynamics, materials science, and computer-aided engineering to prepare for careers in industries such as manufacturing, energy, and transportation.
Computer Clerk
Graduates of the program are prepared for entry-level clerical positions that require proficiency with common office software and computer systems.